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Interaction Design, CRM, & Metrics

On Typologies of Situated Interaction (McCullough) “Design that recognizes how these activities occur ‘habitually and in a state of distraction’ has a better chance toward usability, assimilation, and...

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Balancing Information and Design

An old journal entry dated Oct 2001… Can’t believe I was thinking about this for that long. Balancing Design and Information: Why did you choose this topic? I chose it because striking a balance...

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Edward Tufte – Visual Display of Quantitative Information

“…Of all methods for analyzing and communicating statistical information, well designed data graphics are usually the simplest and at the same time the most powerful…” Graphical displays should: – Show...

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Thinking about the Future

The more I think about my project the more I think it’s about data visualization and social networking based around solving a small part of the knowledge management/tacit knowledge problem in...

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Heat Mapping

Feng-GUI – a neat little app that will show you with a heat map how users are viewing and using your site.

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Why We Should Define UXD

The San Francisco division of the IxDA recently held a “redo” of the recent Interaction 09 Conference in Vancover. The slide that left me most moved was the one below: This slide opened my eyes to how...

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